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SALESFORCE CRM

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SALESFORCE CRM

Real Time IT Experts

Best Salesforce CRM Training Institute in Bangalore

Overview

CRM DEVELOPMENT TRAINING

For Innovative Teaching And Learning Research Solutions

REAL TIME IT EXPERTS is one of the best in software training in Bangalore, We delivered the training for many individuals, groups, and corporations, We prioritize to give our best quality of training and further assistance, You have complete freedom to customize course topics and time, REAL TIME IT EXPERTS is a good experience and a generation ahead. Register yourself for unbelievable prices.

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    Cloud Computing Fundamentals

    • Introduction to the Cloud Computing
    • Evolution of Cloud Computing
    • Comparisons with other computing techniques fetchers
    • Key characteristics of cloud computing
    • Advantages/Disadvantages
    • Classification of Cloud Computing
    • Based on as a service model
    • SAAS (Software as a service)
    • PAAS (Platform as a service)
    • IAAS (Infrastructure as a service
    • Based on deployment or access model
    • Cloud
    • Private Cloud
    • Hybrid Cloud

    Sales Force CRM Concepts

    • What is CRM?
    • How CRM can help?
    • Sales force CRM Navigation terminology
    • Compare Salesforce.com CRM with other CRM products
    • Customization in sales force .com CRM
    • Introduction to sales force CRM Setup tool
    • Personal Setup
    • App Setup
    • Admin Setup

    Salesforce.Com Cloud Overview

    • Sales Cloud
    • Service Cloud
    • Collaboration Cloud
    • Project development life cycle
    • Sales force editions
    • Apex data loader

    Organization Administration

    • Set your organization €™s language & locale
    • Manage currency

    Customization

    • Create custom profiles & custom fields
    • Define dependent pick list
    • Customize lookup fields
    • Customize validation & formulas
    • Customize page layouts
    • Customize standard related lists
    • Use field-level security

    Workflow

    • Define workflow
    • Set up workflow rules
    • Set up workflow tasks & alerts

    Controllers

    • Variables and Formulas
    • Standard Controllers and Standard List Controllers
    • Custom Controllers and Controller Extensions
    • Using static resources and custom components
    • Styling VF pages
    • Overriding buttons, links and tabs with VF
    • Using JavaScript in VF Pages
    • Advanced examples

    Apex Scheduling

    • Triggers
    • Invoking Apex
    • Classes, Objects and Interfaces
    • Testing Apex
    • Dynamic Apex
    • Batch Apex
    • Debugging Apex
    • Deploying Apex
    • Developing Apex in managed packages
    • Objects and the Database
    • What is an s Object
    • SOQL and SOSL Queries

    SALESFORCE COURSE CONTENTS

    15 +

    Years Experience

    20 +

    Real Time Trainers

    100 %

    Placement

    24 /7

    Flexible Timing

    Workflow Approvals

    • Plan approvals using workflow
    • Use the approval wizard – standard vs. jump start
    • Create workflow approvals

    Security & Access

    • Create & Manager Users
    • Set organization-wide defaults
    • Learn about record accessed
    • Create the role hierarchy
    • Learn about role transfer & mass Transfer functionality
    • Profiles, Login History

    Data Utilities

    • Importing overview
    • Learn about import solutions & Custom Object records using the data loader
    • User mass delete
    • Initiate weekly export
    • Use storage

    Analytics

    • Create custom reports
    • Use advanced filters
    • Use conditional highlighting
    • Use custom summary formulas
    • Use dashboards

    Extending Sales force CRM

    • Learn about custom objects
    • Learn about custom tabs
    • Learn about custom web tabs

    The Apex change

    • The App Exchange
    • Install an app
    • Delete an app

    APEX

    • Introduction to Apex
    • Purpose of Apex
    • Apex Fundamentals
    • Collections
    • Loops